Digitizing Civil Judgment Enforcement: Why Electronic Receipts Mark a Breakthrough for the Ministry of Justice

Civil Judgment Enforcement: A Major Challenge in Justice Sector Digitalization

Civil judgment enforcement has long been considered one of the most difficult areas of the justice system to digitize. With over 1 million enforcement decisions annually, totaling VND 400 trillion, and approximately 10 million paper receipts issued in Vietnam (2024 data), the challenge lies not only in managing volume but also ensuring legality, transparency, and data security.

Manual steps such as handling cash, issuing paper receipts, filing records, and reconciling information introduce high risks of error and budget loss. As the Government accelerates digital transformation, the need for a transparent, digitized revenue-expenditure system has never been more urgent.

Electronic Receipts: A Milestone for a Digital Judiciary

On July 2, 2025, the Ministry of Justice officially launched the Electronic Receipt System nationwide. In just its first pilot week in Ho Chi Minh City, the system issued nearly 3,000 receipts and processed almost VND 2,000 billion via digital channels.

This marks more than a new software solution — it signals a paradigm shift from manual governance to a modern, data-driven operation model that supports real-time decision-making.

How the System Was Built

The Electronic Receipt System was developed on Kyta Platform — a flexible solution by FPT IS designed for various areas including justice and administrative sectors. It integrates cutting-edge technologies such as:

• AI-OCR: Automatically scans and extracts data from physical documents

• Digital Signature: Approves and issues receipts in compliance with legal standards

• Centralized Storage: Synchronizes and enables national-level data access

• Real-Time Operational Reporting: Empowers leadership with instant insights
  
  

Driven by the philosophy of "AI at every touchpoint," Kyta optimizes workflows, minimizes repetition, and boosts operational efficiency.

Multi-Dimensional Benefits: For Officers, Citizens, and Leadership

For Enforcement Officers:

• Reduced paperwork, faster processing

• Elimination of receipt issuance errors

• Easy tracking and reporting within the system
  
  

For Citizens & Businesses:

• Instant receipts via email/SMS

• Anytime, anywhere access and verification

• Transparent, legal payment processes
  
  

For Leaders & Managers:

• Centralized data for real-time decisions

• Monitor local revenue activities without manual reports

• Enhance transparency and reduce financial risks
  
  

Why Is This a Turning Point?

📌Core Process Overhaul
The system replaces decades-old methods of cash collection and paper receipts. It transforms a foundational process that affects the entire enforcement system.

📌Foundation for a Digital Judiciary
Electronic Receipts is the first module in the larger digital transformation of civil enforcement. It paves the way for AI-powered decision-making, complaint handling, and public service integration.

📌Builds Public Trust
Each digital receipt demonstrates a visible shift in public service — fast, transparent, and independent of geography or paperwork.

A Powerful Collaboration Between the Ministry of Justice and FPT

Within just 30 days, the Electronic Receipt System was deployed across 34 civil enforcement agencies nationwide.

Mr. Nguyen Thang Loi, Director of THADS Management Department, stated:
"The system was designed around three pillars: digital receipt issuance via email/SMS, centralized storage for auditing, and transparency in revenue collection."

Mr. Truong Gia Binh, Chairman of FPT Corporation, emphasized:

 "FPT’s vision is to simplify public administration with technology. Electronic receipts are a breakthrough — paperless, AI-powered, and completed in minutes or seconds."

Looking Ahead: Toward a Seamless Digital Government

Electronic Receipts are just the beginning. With data digitized, connected, and analyzed intelligently, the civil enforcement system is moving toward:

• Paperless operations

• Location-free processing

• Proactive governance
  
  

With Kyta Platform as its digital core, the Ministry of Justice is leading the charge in building a modern, citizen-centric public administration system.

Frequently Asked Questions (FAQ)

1. What is an electronic receipt?
A digitally issued, signed, and stored payment certificate that replaces traditional paper receipts.

2. Are electronic receipts legally valid?
Yes. Each receipt is digitally signed in compliance with legal regulations and holds the same validity as paper receipts.

3. Where can citizens retrieve their receipts?
Via email, SMS, or the official portal of the enforcement agency.

4. Is this system live nationwide?
Yes. As of July 2025, it has been deployed across 34 THADS agencies nationwide.

5. What platform powers this system?
Kyta Platform — a full-suite digital solution developed by FPT IS, integrating AI, digital signatures, and centralized data management.